FAQ

O!TV is a video service that brings together popular TV channels and online cinemas in a single app.

You can install O!TV on a smart TV, smartphone, or tablet, or simply watch it in your browser at https://otv.kg.

One subscription lets you stream on up to 5 devices at the same time — no extra fees.

With O!TV, all the best content is right at your fingertips: movies and series from O!KINO, WINK, ETNOMEDIA, START, PREMIER, and RIZANOVA.

And this isn't just content — it's integrated entertainment on a whole new level.

Forget about compromises and low-quality pirate sites.

We offer stable streaming and exclusive events.

Step 1. Install the app

Download the O!TV app from the AppStore (for iPhone and iPad) or Google Play Market (for Android), or simply go to the web portal www.otv.kg — no installation required.

Step 2. Activate the service you want via a USSD command

O!TV — choose a TV channel package:

• "O!TV Basic", 50+ channels — *750*1#, subscription fee 3 KGS/day
• "O!TV Standard", 100+ channels — *750*2#, subscription fee 5 KGS/day
• "O!TV Premium", 200+ channels — *750*3#, subscription fee 9 KGS/day

O!KINO:

• O!KINO — *755*1#, subscription fee 3.5 KGS/day
• O!KINO PREMIUM — *755*2#, subscription fee 7 KGS/day

START — *775*1#, subscription fee 7 KGS/day

ETNOMEDIA — *805*1#, subscription fee 7 KGS/day

WINK — *807*1#, subscription fee 7 KGS/day

RIZANOVA — *808*1#, subscription fee 7 KGS/day

PREMIER — *785*1#, subscription fee 7 KGS/day

Prices include VAT but exclude the sales tax (НсП).

Step 3. Log in to the app

Once you send the USSD command, you'll receive an SMS with your login and password.

Enter your Login and Password in the O!TV app or on the web portal www.otv.kg — and the service is ready to watch.

The service is available on all your devices — choose whichever is most convenient for you.

• On a Smart TV — for Samsung and LG TVs, download the "O!TV" app through your TV's app store.
• On a smartphone or tablet — install the "O!TV" app from the AppStore or Google Play.
• On a computer or laptop — access it through any web browser at www.otv.kg, no app installation needed.

If you run into an issue watching content on O!TV, please try the following:

• make sure you're located within the Kyrgyz Republic. The app is not available for users outside the country;
• make sure your internet / mobile internet connection is working;
• check that your subscription is currently active. You can view this in the O!TV app, under "Subscriptions", or in the Moi O! app, under "Active Services";
• if none of the above resolves the issue, please contact our support team.

Contacts:

9999 — a free number for all mobile operators in the Kyrgyz Republic. Available 24/7.

Telegram: https://t.me/+996700000999

WhatsApp: https://wa.me/996700000999

Online chat at www.o.kg

To get a new password, dial: *750*5#

Yes, the service is available on other internet providers' networks as well, but only after successful authorization using a number with an active subscription that belongs to the O! mobile network.

1. In the "МОЙ О!" app, under "Active Services";
2. In the O!TV app, under "Subscriptions";
3. By sending a USSD/SMS command from the phone number you want to unsubscribe:

• O!TV Basic, O!TV Standard, O!TV Premium — *750*0#
• O!KINO, O!KINO PREMIUM — *755*0#
• START — *775*0#
• ETNOMEDIA — *805*0#
• WINK — *807*0#
• RIZANOVA — *808*0#
• PREMIER — *785*0#